CPD Business & Coaching Conference 2013 (Midlands / North): programme
| 8.30am – 9.30am | Registration and networking. Tea and coffee |
| 9.30am – 10am | Welcome to the SMART Way Forward CPD Business & Coaching Conference Nadeem Shaikh, Managing Director, SMART Way Forward |
| 10am – 10.05am | Welcome to Leicester Tigers RFC and Welford Road Stadium Rachael Betts, Leicester Tigers |
| 10.05am – 10.10am | A few words from our Gold Sponsors TBC |
| 10.10am – 11am | Keynote Speaker: Olympian, Bryan Steel |
| 11am – 11.15am | SMART time, refreshment break and networking |
| 11.15am – 12.15m | Choice of SMART CPD Business & Coaching workshops Business Workshop: Building strong customer relationships – telephone vs email vs face to face Nadeem Shaikh, Managing Director, SMART Way Forward Sports Coaching Workshop: How to develop mental toughness during training and competition Alasdair Donaldson, UK Athletics Endurance Coach, High Performance Athletics Centre (HiPac), Loughborough University |
| 12.20pm – 1.20pm | Choice of SMART CPD Business & Coaching workshops Business Workshop: Managing and exceeding your customers’ expectations by recognising behaviours Annie Page, Essentii Sports Coaching Workshop: An insight into your eyesight (keeping your eyes on the ball) Gavin Rebello, Sports – Vision & Dr Zoe Wimshurst, Performance Vision |
| 1.20pm – 2.00pm | SMART energising, lunch and networking |
| 2.00pm – 2.30pm | Tour of Leicester Tigers’ stadium for all delegates With Rachael Betts, Leicester Tigers |
| 2.30pm – 3.30pm | Choice of SMART CPD Business & Coaching workshops Business Workshop: How to save money by managing overheads and operational costs effectively Kim Harris, BCR Associates Sports Coaching Workshop: Effective Communication skills for sports coaches Nadeem Shaikh, Managing Director, SMART Way Forward |
| 3.30pm – 3.45pm | SMART time, refreshment break and networking |
| 3.45pm – 4.45pm | Choice of SMART CPD Business & Coaching workshops Business Workshop: How to use Social Media effectively for business Ian Wakefield, Sport Nottinghamshire Sports Coaching Workshop: Installing a winning mentality and delivering championship performances Bryan Steel, Olympian, British Cycling |
| 4.45pm – 5pm | SMART summary and close Nadeem Shaikh, Managing Director, SMART Way Forward |
Business Workshops will take place in the European Suite, and Sports Coaching Workshops in the Tiger Bar.