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#SMARTtips from
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Your specialist sales, management,
customer service & training consultancy
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#SMARTtip:
Use the right communication, in the right way, to get the right result
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Communication is everything. Often, it is not what you say, but how you say it.
Getting information across in the right way can help you build a strong working relationship. If you have rushed information across without considering how it may be interpreted, it can strain a relationship or cause negativity and concern.
We live in a world where we expect communication to be fast, easy and concise. But we can easily overlook whether the right form of communication is being used.
At SMART Way Forward our team works with many businesses and organisations, helping them improve their internal and external communication. It never ceases to amaze us how many sales and customer service teams resort to emailing customers and clients rather than picking up the phone or arranging meetings.
If this sounds like your office, then why not give us a call and see how a SMART communications workshop or CPD sales / customer service training programme can help you and your business become more effective and customer focused.
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Contact us today
Find out how we can help you
and your business stand out from the crowd
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At SMART Way Forward we offer companies a unique proposition of commercially focused services, including bespoke sales training, customer service training, Continuing Professional Development (CPD), management training, coaching and mentoring workshops, skills development, strategic consultation and sales support.
People are the most important asset within any company. Making sure you have the right people, with the right skills, in the right positions, sharing the same vision, is an essential part of business success.
See below for more information on the areas in which we can help you be the best that you can be.
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Be the organisation that customers want to work with and consistently exceed their expectations.
We are experienced, professional consultants, with particular expertise in the areas listed below.
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Contact us today
Let SMART Way Forward help you
and your company
be the best that you can be
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smartwayforward.co.uk
info@smartwayforward.co.uk
+44 (0) 1438 227563
+44 (0) 7980 300169
Registered address: 69 Knowl Piece, Wilbury Way,
Hitchin, Hertfordshire, SG4 0TY, United Kingdom
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