Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At Mark Harrod Limited we are always looking to develop our staff, along with our products to ensure we can offer our customer the highest levels of quality and service. We appointed SMART Way Forward to deliver a series of bespoke management and customer service training workshops to help us exceed expectations in all areas […]

16 March 2018

Forming an effective personal development plan (PDP)

This workshop looks at how you set goals/ targets, how you measure goals /targets, how you implement goals / targets and how you review goals / targets. Everybody is different, so one size does not fit all. Breaking a personal development plan (PDP) into bite size chunks if often easier to digest and not so daunting. The areas covered within this workshop will include SMART goal setting (Specific, Measured, Achievable, Realistic / Relevant, Time bound) and how to set these in workable timeframes of 1 month, 3 months, 6 months and 12 months.

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