Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Since I have known Nadeem he has shown excellent organisational and motivational skills. Nadeem has a strong association with athletics and has shown an exceptional ability to use his business attributes to the benefit of the sport. It is this ability to transfer skills from one area to another in a lateral way plus using his motivational manner that has encouraged him to take to launch SMART way Forward.”
Bryan Smith
Director London Marathon
Past Non Executive Director UK Athletics

16 March 2018

Delivering excellent customer service

This workshop gives an overview on what it means to consistently deliver excellent customer service. As a coach, you are permanently representing your club, school or association, therefore it is important that your professionalism, attitude and customer service skills always need to be at an optimum level, implemented in the most effective enthusiastic positive way. This workshop will also look at and discuss what defines excellent customer service, break it down and show you how you can deliver this in your role.

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The will to win is important … but the need to prepare is vital