Our new company brochure is now available for you to read online. You can also download a pdf version here.
“At Mark Harrod Limited we are always looking to develop our staff, along with our products to ensure we can offer our customer the highest levels of quality and service. We appointed SMART Way Forward to deliver a series of bespoke management and customer service training workshops to help us exceed expectations in all areas […]
You need to speak with all your customers/clients – but how do you decide who to call first and why? This workshop highlights the importance of profiling your customers/clients on your sales CRM database, so you know exactly who your main focus should be. It will help you identify who is a hot lead, who is showing potential and who you should just keep in touch with, but not spend too much time with as they will not impact your sales figures.
Your worst experiences teach you the best life lessons you’ll ever learn
