Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“As part of our commitment to staff training and CPD, we appointed SMART Way Forward to organise a motivational morning for our team, away from the office. The team from SMART Way Forward organised an excellent morning of inspirational training workshops, followed by 90 minutes of archery at Mepal Outdoor Centre. Everyone from the Jordan […]

15 March 2018

Packaging and making offers

Customer/client needs are very individual, as you have to take into consideration the budget they have available, turnaround times, timescales, outcomes, quality and efficiency. Therefore, when you are presenting your products and services, then packaging up a proposal to match the customer’s needs, you should be confident in justifying why you have suggested each element. In addition, there may be more than one suitable solution, so in order to increase the probability of closing the sale, it is always more effective to offer two/three different options. This training workshops shows you how.

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The will to win is important … but the need to prepare is vital