Our new company brochure is now available for you to read online. You can also download a pdf version here.
“I just wanted to thank you personally for the training. It was delivered with enthusiasm, warmth, significant knowledge and your style encouraged open high quality discussions. Many thanks for your kind words towards our team” Mark Winder Secretary General/Chief Executive Officer, Goalball UK www.goalballuk.com
Understanding the importance of open and closed question during a business conversation is vital if you want to achieve a successful outcome. Open questions will allow you to gather facts and information, whereas closed questions will help you identify what is right and of interest, and also help gain commitment from the customer/client. This training workshop helps you identify the right questions to ask at the right time.
There is always a positive to be learnt from every negative situation
