Our new company brochure is now available for you to read online. You can also download a pdf version here.
“Whenever CC Grass bring in new staff it is always important that the correct training is provided. The same applies to seasoned staff, who benefit from focused education, to complement their existing skills. My “go to” is SMART Way forward. Their knowledge, empathy and focused training has produced excellent results, and is also enjoyable for those being trained”
Bryn Lee
CEO, CC Grass European Office
www.ccgrasseurope.com
Understanding the importance of open and closed question during a business conversation is vital if you want to achieve a successful outcome. Open questions will allow you to gather facts and information, whereas closed questions will help you identify what is right and of interest, and also help gain commitment from the customer/client. This training workshop helps you identify the right questions to ask at the right time.
Your worst experiences teach you the best life lessons you’ll ever learn
