Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“I just wanted to thank you personally for the training. It was delivered with enthusiasm, warmth, significant knowledge and your style encouraged open high quality discussions. Many thanks for your kind words towards our team” Mark Winder Secretary General/Chief Executive Officer, Goalball UK www.goalballuk.com

15 March 2018

Negotiation and closing skills

In every sales call, there will always be an element of negotiation between you and the customer/ client before you close the deal. Therefore, it is vital that you remain calm, assertive, polite and completely professional throughout all negotiation. Successful negotiation means being aware of you tone, pitch, words and mannerisms, as well as the benefits of your product/service to the customer. Once negotiation has taken place and a solution agreed, it is important that commitment is given by both parties. There are five key closing techniques that will help you close more sales, more successfully.

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Anything can be achieved with PMA – Positive Mental Attitude