Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At Mark Harrod Limited we are always looking to develop our staff, along with our products to ensure we can offer our customer the highest levels of quality and service. We appointed SMART Way Forward to deliver a series of bespoke management and customer service training workshops to help us exceed expectations in all areas […]

15 March 2018

Introducing new job titles

When restructuring your team or business, it is vital that your people still feel valued, recognised and appreciated for all that they bring to the business. One of the ways this is demonstrated is through promotion or job titles. However, how this change is implemented is key to the successful motivation and inspiration of the rest of the team. This workshop looks at the main areas to consider.

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The will to win is important … but the need to prepare is vital