Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem from SMART Way Forward is a professional tutor, who is self motivated and enthusiastic. His workshops are based on modern research and add value to the coaching world.”
Matthew Johnson
Coach Development Manager, GreaterSport

15 March 2018

How to stand out from your competitors

In a competitive business world, the competition is often hot on your heals! Therefore, it is vital that you and your products/services stand out from the crowd as the preferred choice of the industry. Often, it is the little things that make a biggest difference. Customer service, before, during and after the sale is a key factor of this, as is after sales service. Showing respect, adding value and showing appreciation during every enquiry and sale can have a huge positive impact on your reputation as a business. This training workshop will show you how consistently doing the basics correctly and exceeding customer/client expectations can help you stand out head and shoulders from the competition.

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