Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Suffolk Sport appointed SMART Way Forward to deliver a series of CPD coach education workshops as part of our commitment to developing the knowledge, skills and experience of sports coaches around the county. The workshops delivered by SMART Way Forward were engaging and had a great balance of theory and practical tasks. We look forward […]

15 March 2018

Handling Objections

Objections should not always be viewed as a negative. Often it can open new avenues and lead to fresh opportunities. The key is to listen proactively and identify the key areas that truly matter to your customer/client, then provide the appropriate win/win solution. This training workshops shares hints and tips that will help you handle objections more effectively, so you reach a more successful outcome.

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The will to win is important … but the need to prepare is vital