Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We recently appointed SMART Way Forward to provide advice, research and design work to help JB Corrie promote its revolutionary ServeAce tennis fencing solution. We were delighted with the service provided by SMART Way Forward and would happily use them again and recommend them to others.”
Maurice Hickman
Sales and Marketing Director, J B Corrie & Co Ltd

15 March 2018

Exceeding customer expectations

The customer service you, your team and your company provide to your customers is a direct reflection on the values and ethics you believe in. Therefore, being professional, consistent, proactively listening and going the extra mile at every opportunity, will always help you ensure that your customers and clients feel values, respected and appreciated. This training workshop will highlight the key areas to consider to help you consistently deliver a glad standard of service.

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