Our new company brochure is now available for you to read online. You can also download a pdf version here.
“We recently appointed SMART Way Forward to deliver a monthly Training Programme for our Customer Service team based at Head Office in Dundee, Scotland. We are always looking to develop our staff through regular training and CPD, so following consultation by Nadeem, SMART Way Forward very quickly identified the key development areas for our monthly […]
This workshop looks specifically at how coaches can tailor their communication (verbal, written and face to face), make small discreet changes which can then empower, encourage and install a positive response and reaction from their athletes and players. It will focus on positive and negative phrases, as well as being aware of what you say, how you say it and why it is so important to communicate being conscious of the end goal and outcome in mind.
The will to win is important … but the need to prepare is vital
