Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem from SMART Way Forward has worked with our teams at the London Marathon and our other key road race events, organising marshals. We have been very impressed with his professionalism and would not hesitate to recommend him to others.”
Dave Bedford
Race Director London Marathon

15 March 2018

Conflict management

When you are working with people who have different personalities, outlooks and learning styles plus varying degrees of knowledge and experience, it is inevitable that you will not always agree with one other. Having a difference of opinion is healthy – but it stops being healthy when it creates conflict and resentment or leads to disagreement and arguments. This can often change the atmosphere and dynamic within your whole team or office. This training workshop will help you recognise and understand how your communication during a difference of opinion can have a significant impact on the overall outcome as well as your working relationships moving forwards.

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There is always a positive to be learnt from every negative situation