Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Great work by the team from SMART Way Forward! We love what they have produced for us. They are the perfect people to assist with sales, marketing and a new product launch. They are helpful, friendly and very supportive. Thank you guys!” Dan McKeown Managing Director, Speed Freq www.speedfreq.co.uk

15 March 2018

Call research and preparation

We all know that ‘Perfect Planning Prevents Poor Performance’ but how thoroughly and consistently do we prepare? This training workshop highlights the key factors to consider when preparing ahead of a sales call, account management call, handling a query, customer service call or courtesy call.

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The will to win is important … but the need to prepare is vital