Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem and the team at SMART Way Forward provided us with a tailored series of training workshops which really allowed us to upskill our salesforce. Their approach to delivering a great service is fantastic and they clearly practise what they preach!” John Halls Managing Director, Physical Company www.physicalcompany.co.uk

15 March 2018

Call research and preparation

We all know that ‘Perfect Planning Prevents Poor Performance’ but how thoroughly and consistently do we prepare? This training workshop highlights the key factors to consider when preparing ahead of a sales call, account management call, handling a query, customer service call or courtesy call.

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