Our new company brochure is now available for you to read online. You can also download a pdf version here.
“We recently appointed SMART Way Forward to deliver a monthly Training Programme for our Customer Service team based at Head Office in Dundee, Scotland. We are always looking to develop our staff through regular training and CPD, so following consultation by Nadeem, SMART Way Forward very quickly identified the key development areas for our monthly […]
We all know that ‘Perfect Planning Prevents Poor Performance’ but how thoroughly and consistently do we prepare? This training workshop highlights the key factors to consider when preparing ahead of a sales call, account management call, handling a query, customer service call or courtesy call.
Your personal goals are just dreams with a deadline
