Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been […]

15 March 2018

Business Conversation Skills

When your sales people have finally managed to get a meeting with the key decision maker, how you approach and conduct yourself within the meeting can either make or break the sale. It is vital to be professional, but also to listen and match back to the customer/clients needs, so you offer the right win/win solution, product or service. This training workshop will help you ensure that your business conversations stay focused and achieve a positive successful outcome.

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