Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Bonar Yarns is primarily a manufacturing company and our customer service is an essential link between our own production facilities and our customers. SMART Way Forward were asked to deliver a training programme focussed on improving our service, communication skills and helping staff make best use of their time. This they have achieved through a […]

15 March 2018

Behaviour change

This workshop will give you a good insight into understanding the characteristics, learning styles and personality types of different sports coaches, athletes and players as well as how to manage different scenarios, emotions, praises and conflicts. The emphasis will be on what makes certain people react in a particular way and how to manage this within your group and team.

It will also highlight how you as a coach, mentor or manager can control your own reactions and emotions, in order to get the best out of that individual or individuals by making discreet minor changes in that way you communicate and relay information to them. This workshop will also give an overview on the key signs to look for when recognising body language.

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