Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem from SMART Way Forward is a professional tutor, who is self motivated and enthusiastic. His workshops are based on modern research and add value to the coaching world.”
Matthew Johnson
Coach Development Manager, GreaterSport

15 March 2018

Arrival, Introduction and rapport building

When you first meet, greet and arrive at a client/customer’s premises, you have approximately 10-15 seconds to make a lasting first impression. It is important that you create the right professional image for yourself and the company. This workshop highlights the key points to consider.

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There is always a positive to be learnt from every negative situation