Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We are delighted to have SMART Way Forward delivering a series of CPD coaching workshops to our squash coaches around the country, beginning with those in the Eastern Region. We are always looking to help our coaches develop their skills and knowledge so they can ensure their players are able to perform successfully at the highest level”.
Mark Williams
Senior Regional Manager, England Squash & Racketball- East Office

15 March 2018

Arrival, Introduction and rapport building

When you first meet, greet and arrive at a client/customer’s premises, you have approximately 10-15 seconds to make a lasting first impression. It is important that you create the right professional image for yourself and the company. This workshop highlights the key points to consider.

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