Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Thank you for the training this morning. It has given me plenty to think about and go away and implement” Jen Basford Head of Delivery, Cerebral Palsy Sport www.cpsport.org

15 March 2018

Arrival, Introduction and rapport building

When you first meet, greet and arrive at a client/customer’s premises, you have approximately 10-15 seconds to make a lasting first impression. It is important that you create the right professional image for yourself and the company. This workshop highlights the key points to consider.

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Anything can be achieved with PMA – Positive Mental Attitude