Jordan Fitness
SMART Way Forward were appointed by Jordan Fitness, one of the leading suppliers of functional fitness equipment in the UK and Europe, to deliver a 12 x module sales training programme for all their internal/external staff. In order to deliver the programme successfully, SMART Way Forward delivered 1 x half day training workshops per month. The programme was bespoke and tailored specifically for Jordan Fitness
- SMART Way Forward successfully delivered a 12 x module sales training programme to 7 x internal/external staff at Jordan Fitness
- The team were randomly monitored every month with a serious of ‘mystery shop’ style calls to gauge how well the sales team were responding to the training and putting theory into practice.
- Training modules within the sales training programme for Jordan Fitness included:
- Delivering excellent customer service
- Understanding USPs
- Effective telesales skills
- Professional management /organisational skills
- Delivering the perfect sales pitch
- Using the right communication at the right time
- Balancing your workload
- New business development
- Recognising customer behaviours
- Managing your sales database
- Using social media for business
- How to design an effective marketing strategy
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