We believe that focused people are always striving to be the best that they can be. Therefore it is important to keep them motivated through regular communication, training and CPD (Continued Professional Development).
Our team of consultants at SMART Way Forward are experts in designing and delivering the right customer service and sales training programme relevant for your business. We have already delivered a number of these to various businesses around the UK – all of which have resulted in a significant increase in productivity, efficiency and sales revenue. Take a look at our testimonials page to see what our clients have to say about them http://www.smartwayforward.co.uk/testimonials/
All our training workshops are bespoke and designed specifically to fit around your ethos and business strategies. In addition, we take the time to get to know your team and understand their existing knowledge and experience, to ensure training delivery is pitched at exactly the right level.
Depending upon your requirements, all our training workshops can be delivered as either a half day (4 hours) or a full day (8 hours). Some of the most popular sales training and customer service workshops we have delivered include:
Understanding your company branding and USPs
Effective telesales / sales skills
Sales structure and SPIN selling
Professional self management
Delivering the perfect sales pitch
Recognising customer behaviours
Matching the ‘Want’ as well as the ‘Need’
Managing and prioritising your sales database
New Business Development
Using the right communication at the right time, to generate the right results (Telephone vs. Email vs. Face to Face)
Using Social Media effectively for business
An overview on Body Language, Customer Behaviours and Learning Styles
The most effective closing techniques for sales
How to stand out from your competitors
Our training rates start from as little as £395.00 plus expenses for a half days training of up to 4 hours and £695.00 plus expenses for a full days training of up to 8 hours. Timings include equipment set up and training delivery. Additional expenses will be added to all final quotations in order to cover any travel costs, overnight stays, evening or weekend delivery. All pre-preparation work for training is included as part of the final quotation.
To learn more about the different ways in which SMART Way Forward can help your teams deliver excellent customer service and exceed sales targets, please contact us at either firstname.lastname@example.org quoting ‘SMART Training’ in the subject line or call us on +44 (0) 7980 300169. We look forward to hearing from you soon.
SMART Way Forward Testimonials: http://www.smartwayforward.co.uk/testimonials/
SMART Way Forward Sales Training workshops and courses: http://www.smartwayforward.co.uk/training/
SMART Way Forward Sales Management workshops and courses: http://www.smartwayforward.co.uk/sales-management/
SMART Way Forward website: www.smartwayforward.co.uk