Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been […]

7 June 2013

Welcome to the SMART Way Forward CPD Business & Coaching Conference 2013

Nadeem ShaikhMotivation, Inspiration, Enthusiasm = Results. PMA is a small thing, which can make a big difference to the final outcome!

PMA or Positive Mental Attitude is the foundation of everything we believe in at SMART Way Forward. So we are very proud to introduce another in the series of our Nationwide CPD Business and Coaching Conferences. This time, the event will be held at Lee Valley Athletics Centre  on Wednesday 18th September 2013!

Following the success of our last two events at Bisham Abbey National Sports Centre and Welford Road Rugby Stadium, the home of Leicester Tigers, we are delighted to announce this event in North London.

SMART Way Forward CPD Business and Coaching Conferences are ideal for inspiring, innovative people wanting to enhance their skills further through learning and continuous professional development. For this reason, our conferences are attended by chief executives, directors, sports development managers, sports coaches and community leaders from County Sports Partnerships (CSPs), sport National Governing Bodies (NGBs), local authorities, sports clubs, leisure trusts, leisure operators, universities and commercial private sector companies looking to make a difference working within the sport leisure, health and fitness industry.

The conference programme for this event has been very carefully thought out to ensure there is something for everyone.

For delegates attending from the commercial world of business, there are a number of business related workshops which will not only help management teams to engage with the people better, but also help sales teams become more proactive, inspirational and strategic with their customers. Our experienced speakers will share some great advice, along with some hand hints and tips to help you and your business flourish in this challenging economic climate. After all, having a focused team working efficiently towards the same end goals is always going to be very successful!

In addition, for sports clubs, officials, team managers, sports coaches, community coaches, performance managers and sports development officers, there will be a variety of workshops focused entirely on the ‘softer skills’ of sports coaching. These workshops will be delivered by established coaches and industry experts who will share their knowledge and experience to help delegates get the best out of their athletes and player at training sessions, right through to major competition.

Each coaching workshop will endorse the essential skills already being taught by sports NGBs through their grassroots development or elite performance pathways. However, it will focus on the softer skills required for coaching, within areas such as effective communication skills, awareness of body language, personal management skills, delivering constructive feedback and effective mentoring programme to help you get the best out of your athletes and players.

We have an excellent line up of speakers confirmed, all of whom are really looking forward to sharing their wealth of experience, knowledge and expertise with you.

As any successful business or sports person will tell you: Perfect Planning Prevents Poor Performance – but frustration comes to those who thought & never did, or did and never thought!

The SMART Way Forward CPD Business and Coaching Conference 2013 will be a great interactive day, where you will be able to refresh existing skills, learn new ones and network with like-minded, enthusiastic people, sharing their passion for working in the sport, leisure, health and fitness industry. So don’t hesitate, book your conference place now, we look forward to welcoming you on the day!

Nadeem Shaikh
Managing Director, SMART Way Forward



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The will to win is important … but the need to prepare is vital