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Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been […]

31 May 2012

Lloyd Conaway

Lloyd ConawayLloyd began his career in local government; working in sport, leisure, economic development and tourism, becoming an assistant chief executive. He then moved to Sport England as director of regions and then became partnerships and investment director.

Following a secondment to London 2012, where he worked on the legacy plan for the bid, he moved on to become CEO of the Institute of Leisure and Amenity Management. Lloyd has been the director of Team Beds and Luton since its emergence in April 2006, and is chair of BOOST and a board member of England Netball.



At the SMART Way Forward CPD Coaching Conference 2012, Lloyd Conaway will be delivering the following workshop alongside Nadeem Shaikh, managing director of SMART Way Forward:

12.00pm – 1.00pm (Workshop A)
The importance of coaching and volunteering in sport

Starting out on a career in sports coaching does not have to be daunting. Many sports National Governing Bodies (NGBs) and associations have excellent coaching structures and development programmes in place, which guide you through every step of the process.

Once you have worked your way through the coaching pathway for your chosen sport, you will not only have a recognised coaching qualification – but also the ability to share your experiences and fulfil the dreams and aspirations of many future sports men and women.

Many sports in the UK rely on volunteers – without them, some sports would not exist today. There are many benefits to volunteering, particularly at a community level; every role is significant and contributes tremendously to the overall successful outcome of that particular sport.

Regardless of whether is it handing out bottles of water or marshalling at a mass participation or local event, or taking entry fees, serving tea or coffee or preparing sandwiches for the club café – all these roles are vital and are usually delivered by an army of committed volunteers with a passion for sport.





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The will to win is important … but the need to prepare is vital