- SMART Way Forward

About SMART Way Forward

The services we offer at SMART Way Forward include leadership training, management training, sales training, customer service training and CPD. This gives our customers a unique solution when they are looking to increase revenue, improve sales and achieve greater commercial success.
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We are a specialist training consultancy working in the commercial sport, leisure, health and fitness industry. We have worked with equipment manufacturers, sports clubs & centres, universities, trade associations, local authorities, sports National Governing Bodies and sports event organisers. We pride ourselves on spending time with your staff, sharing our knowledge and experiences, then helping them to improve their skills, to become more proactive and efficient within their roles. more...

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SMART success at Sales Innovation Expo 2016, Excel London

Video courtesy of Darwin Network www.darwin.co.uk / @biznetuk

SMARTtips from SMART Way Forward

Sign up for our monthly SMARTtips ezine and receive top tips on sales management, customer service and leadership from the expert team at SMART Way Forward. Click here to subscribe and view previous issues>>

See how SMART Training can help you and your business

At SMART Way Forward we specialise in areas such as customer service training, sales training, management training and business development. All our training workshops and programmes are bespoke and tailored specifically to meet your company's needs. After an initial assessment day, we discuss and review the main areas for improvement against your existing targets and KPI's (key performance indicators). We then design a programme which focuses on developing individuals and team skills, so you consistently perform at a higher level delivering effective professional services to all your customers.
Take a look at the video above to learn more about how we can help you and your team be the best that you can be.

See how a SMART 3 Day Intensive Management and Leadership Training Programme can help your business

At SMART Way Forward, we run a number of different Management training programmes which can last either a day, two days or more often between 3-5 days depending upon the content and number of delegates attending.

However, over the last few years, many of the organisations we work with have booked SMART 3 Day Intensive Management and Leadership Training Programmes. This is our most popular intensive Management and Leadership programme specifically designed to help directors and senior management teams understand their colleagues better within a working environment, so that they can manage and support them in the right way to get the best out of them.

The programme is designed to help you become more confident, professional, efficient and effective in your senior management role.

Click here to find out more >>

Testimonials

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been fun, effective and very beneficial and we would have no hesitation in recommending SMART Way Forward to others."
James Wootton
Corporate Sales Manager, WASPS Rugby Club

"Whenever CC Grass bring in new staff it is always important that the correct training is provided. The same applies to seasoned staff, who benefit from focused education, to complement their existing skills. My 'go to' is SMART Way forward. Their knowledge, empathy and focused training has produced excellent results, and is also enjoyable for those being trained."
Bryn Lee
CEO, CC Grass European Office

"Nadeem from SMART Way Forward delivered a series of SMART CPD training workshop to our team, who thoroughly enjoyed the experience. As well as enhancing their organisational skills and learning to prioritise their workloads, they found the training positive, engaging and enjoyable. Nadeem's approach to the training matched our team's style perfectly, and we're looking forward to working with SMART Way Forward again. Thank you from everyone at Technical Surfaces"
Mandy Hutchinson
Office Manager, Technical Surfaces Ltd

more testimonials >>

Read our brochure:

Our brand new company brochure is now available to read online.

You can also download a pdf version here.

Forthcoming events:

Our team attends many events throughout the year and would love to meet up with you at any of them. Please contact us if you are attending any of the following:

21st – 23rd January 2025
BIGGA / BTME Harrogate
Harrogate International Centre, Harrogate
btme.org.uk

27th February 2025
Midlands Business Networking Expo
The National Motorcycle Museum, Solihull, West Midlands
themidlandsbusinessnetwork.co.uk/

4th March 2025
Why Sports Conference, Get healthier for an active Britain
1 Birdcage Walk, London
whysports.co.uk

27th April 2025
TCS London Marathon
London
tcslondonmarathon.com

18th – 19th June 2025
Elevate – Exercise, Health and Performance
Excel, London
elevatearena.com
more events >>