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Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Not only did we learn new skills and gain an understanding of how to become more customer focussed, we also had great fun as a team thanks to the upbeat, energetic and engaging training program provided by Smart Way Forward.” Andy Lovell General Sales Manager, TigerTurf (UK) Ltd www.tigerturf.com

Training, CPD and Coach Development

Training

Winston Churchill once said: “I am always ready to learn, although I do not always like being taught.”

At SMART Way Forward we understand that this can sometimes apply to all of us so we make all our onsite and online training courses relevant, interactive, enthusiastic and fun!

Our CPD (Continuing Professional Development) training courses, seminars and programmes specialise in areas such as Sales, Management & Leadership, Customer Service and Coach Development.

Most of our training courses will consist of a powerpoint presentation delivered by an experienced consultant, together with a number of fun scenario type exercises which will help your staff relate to genuine every day work situations they are likely to face. This helps to encourages the learning process, as it makes the training real and relevant. Specific SMART goals and objectives are set for each delegate at the end of every course delivered, which are then followed up by the tutor/consultant to ensure theory is put into practice, with further training and support offered if required. 

As part of our offering, we also help you identify an effective ongoing training plan, which will ensure that your staff have skills which are regularly refreshed and tested. This also makes it easier for management teams to identify further areas for learning, training and skills development.

Click here for further details of our specialist management training courses and general sales training courses.

 

CPD Courses for sports coaches, physical education and leisure departments

In addition to commercial business training, we also work with a number of universities sports departments, sports colleges, County Sports Partnerships (CSPs) and National Sports Governing Bodies (NGBs) around the UK delivering a series of CPD workshops to help sports coaches, students and graduates become more effective within their roles.

The duration for each workshop depends on the area being covered. However, most training workshops usually last either 2 hours (quarter day),  4 hours (half day) or  8 hours (full day).

These workshops have proved to be very successful once delivered and implemented. Performance increased instantaneously and generated some excellent results from a variety of athletes, coaches, students and graduates!

Click here for further details of our CPD courses for sports coaches, physical education and leisure departments

Online taster training courses to help you during Covid-19

In March 2020, the Covid-19 pandemic hit the World. This forced a lockdown in many countries, which meant no non-essential travel and strict social distancing guidelines being applied nationally and internationally.

This has had a significant impact on the economy, with all businesses having to rethink their sales and business strategies. The UK Government announced that during the lockdown period, in order to prevent the spread of the Covid-19 virus, companies and their employees would need to work from home if they are able to do so. The Government has provided financial support packages to help businesses and organisations survive, but with many employees either placed on furlough or working reduced hours from home until the economy picks up and businesses can be financially independent once more.

In order to help businesses and employees successfully make that transition from office working to working from home, we introduced the following 3 online taster training courses to ensure staff can still work effectively and productively during these surreal times. Each of these interactive SMART taster training courses is delivered via Zoom/Skype video conferencing:

2 Day Intensive CPD Leadership Training Programme: Managing staff attitudes and behaviours. Duration is 4 x 1 hour online taster training sessions. Up to 5 x delegates in any one session. CPD Certificate emailed to each delegate on completion of the training. Please contact us for course content details and rates

Customer Service and sales training when working from home. Duration is 2 x 90 minute online taster training sessions. Up to 5 x delegates in any one session. CPD Certificate emailed to each delegate on completion of the training. Please contact us for course content details and rates

Effective organisational skills training when working from home. Duration is 2 x 60 minutes online taster training sessions. Up to 12 x delegates in any one session, charged per person, per hour. CPD Certificate emailed to each delegate on completion of the training. Please contact us for course content details.

There is always a positive to be learnt from every negative situation