Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Bonar Yarns is primarily a manufacturing company and our customer service is an essential link between our own production facilities and our customers. SMART Way Forward were asked to deliver a training programme focussed on improving our service, communication skills and helping staff make best use of their time. This they have achieved through a […]

Training, CPD and Coach Development

Training

Winston Churchill once said: “I am always ready to learn, although I do not always like being taught.”

At SMART Way Forward we understand that this can sometimes apply to all of us so we make all our training courses relevant, interactive, enthusiastic and fun!

Our CPD (Continuing Professional Development) training courses, seminars and programmes specialise in areas such as Sales, Management & Leadership, Customer Service and Coach Development.

All our training courses include a powerpoint presentation delivered by an experienced consultant, together with a number of scenario type fun exercises which help your staff relate to genuine every day situations they are likely to face. This helps to encourages the learning process, as it makes the training real and relevant.

As part of our offering, we will also help you plan an effective ongoing training plan, which will ensure that your staff have skills which are regularly refreshed and tested. This also makes it easier for management teams to identify areas for further development.

Click here for further details of our specialist management training courses and general sales training courses.

 

CPD Courses for sports coaches, physical education and leisure departments

In addition to commercial business training, we also work with a number of universities sports departments, sports colleges, County Sports Partnerships (CSPs) and National Sports Governing Bodies (NGBs) around the UK delivering a series of CPD workshops to help sports coaches, students and graduates become more effective within their roles.

The duration for each workshop depends on the area being covered. However, most training workshops usually last either 2 hours (quarter day),  4 hours (half day) or  8 hours (full day).

These workshops have proved to be very successful once delivered and implemented. Performance increased instantaneously and generated some excellent results from a variety of athletes, coaches, students and graduates!

Click here for further details of our CPD courses for sports coaches, physical education and leisure departments

 

There is always a positive to be learnt from every negative situation