Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Thank you for delivering yesterday’s innovative and engaging SMART CPD training session, which has been very well received by all the staff ahead of the new season”

Alex Tunbridge
CEO, Stevenage Football Club
www.stevenagefc.com

16 March 2018

Delivering excellent customer service

This workshop gives an overview on what it means to consistently deliver excellent customer service. As a coach, you are permanently representing your club, school or association, therefore it is important that your professionalism, attitude and customer service skills always need to be at an optimum level, implemented in the most effective enthusiastic positive way. This workshop will also look at and discuss what defines excellent customer service, break it down and show you how you can deliver this in your role.

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