Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We recently appointed SMART Way Forward to deliver a monthly Training Programme for our Customer Service team based at Head Office in Dundee, Scotland. We are always looking to develop our staff through regular training and CPD, so following consultation by Nadeem, SMART Way Forward very quickly identified the key development areas for our monthly […]

15 March 2018

Reviewing job descriptions

Whether you are assessing the skills within your team or fully restructuring your team/business, it is vital that your people still feel valued, recognised and appreciated for all that they bring to the business. Therefore, it is a good idea to revisit the skills sets of each team member every now and again and check they are still enjoying/suitable for the job they are doing. If job descriptions do not mirror a person’s skills set, then it is inevitable that the individual may not feel challenged day to day, or being pushed too far beyond their limit, knowledge, experience and capabilities. This workshop looks at the main areas to consider.

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Anything can be achieved with PMA – Positive Mental Attitude