Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been […]

15 March 2018

Restructuring departments

Change can often be very daunting and unsettling. However, if approached in the right way with consistent collaboration with departments and co-workers, it can be very smooth and stress free. However, the key is to have a restructuring plan or strategy, that put employees at ease and eliminates their fears. It is vital to roll this out gradually, reassuring your loyal team as you go. This training workshop looks at the fundamentals of incorporating such changes and how to communicate them throughout your organisation/business.

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