Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At Mark Harrod Limited we are always looking to develop our staff, along with our products to ensure we can offer our customer the highest levels of quality and service. We appointed SMART Way Forward to deliver a series of bespoke management and customer service training workshops to help us exceed expectations in all areas […]

15 March 2018

Recognising your management style

This training workshop helps you recognise your personal leadership style and how you can use it to best effect. Self-awareness is vital, so this workshop looks specifically at the characteristics of the different types of leadership style, the words, actions, mannerisms and gestures which go with them and when best to use them. Being in a management role, you have a responsibility towards your team, which often means leading by example and consistently helping others to be the best that they can be.

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