Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At WASPS, we are always looking to develop the skills of our team so we can deliver a professional customer experience, each time, every time. We recently appointed SMART Way Forward to deliver a series of bespoke sales and customer service training workshops to help our corporate sales team exceed expectations. The training has been […]

15 March 2018

Realistic forecasting and goal setting

Realistic forecasting is an essential part of performance planning. Consistently driving results is vital for team and business success, which all starts with SMART goal setting (specific measured, achievable, realistic and time bound). This training workshop focuses on the main areas to consider when planning for performance.

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