Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Bonar Yarns is primarily a manufacturing company and our customer service is an essential link between our own production facilities and our customers. SMART Way Forward were asked to deliver a training programme focussed on improving our service, communication skills and helping staff make best use of their time. This they have achieved through a […]

15 March 2018

Proactive account management

When you are responsible for managing client relationships, accounts and key accounts, it is important to ensure you are effective and efficient in all areas of communication to help the relations grow. This training workshop highlights the key attributes which will help you build stronger working relationships with your clients/customers, but also how to manage and grow accounts steadily and professionally.

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