Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We would like to take this opportunity to thank Nadeem and all the staff at SMART Way Forward for all your assistance to date and hope we can continue to work together on a regular basis. We have found working with you so far an absolute pleasure, your flexibility and calm head is so reassuring and will be more than happy to recommend your services to other clients and advertise your company / link to your website through our site.”
Clive Goodchild
Managing Director, Clive’s Collectables

15 March 2018

Open and closed questions

Understanding the importance of open and closed question during a business conversation is vital if you want to achieve a successful outcome. Open questions will allow you to gather facts and information, whereas closed questions will help you identify what is right and of interest, and also help gain commitment from the customer/client. This training workshop helps you identify the right questions to ask at the right time.

Facebook Twitter Linkedin Email



<< Back

There is always a positive to be learnt from every negative situation