Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem from SMART Way Forward is a professional tutor, who is self motivated and enthusiastic. His workshops are based on modern research and add value to the coaching world.”
Matthew Johnson
Coach Development Manager, GreaterSport

15 March 2018

Open and closed questions

Understanding the importance of open and closed question during a business conversation is vital if you want to achieve a successful outcome. Open questions will allow you to gather facts and information, whereas closed questions will help you identify what is right and of interest, and also help gain commitment from the customer/client. This training workshop helps you identify the right questions to ask at the right time.

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Anything can be achieved with PMA – Positive Mental Attitude