Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“It’s been a pleasure working with SMART Way Forward and Nadeem across broad range of training programmes including leadership, sales and customer service. The training was delivered to both our manufacturing and office staff and the courses have not only been informative but have dramatically changed their mind set and performance. The enthusiasm and positive energy that Nadeem brings creates the prefect environment for all learners to achieve and I wouldn’t hesitate in using SMART Way Forward again.”
Matthew Harrod
Sales Director, MH Goals

15 March 2018

Open and closed questions

Understanding the importance of open and closed question during a business conversation is vital if you want to achieve a successful outcome. Open questions will allow you to gather facts and information, whereas closed questions will help you identify what is right and of interest, and also help gain commitment from the customer/client. This training workshop helps you identify the right questions to ask at the right time.

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The will to win is important … but the need to prepare is vital