Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We are delighted to have SMART Way Forward delivering a series of CPD coaching workshops to our squash coaches around the country, beginning with those in the Eastern Region. We are always looking to help our coaches develop their skills and knowledge so they can ensure their players are able to perform successfully at the highest level”.
Mark Williams
Senior Regional Manager, England Squash & Racketball- East Office

15 March 2018

Observation and constructive feedback

There is no such thing as negative criticism, just positive constructive feedback. However, how you observe this and relay this back to the individual/ team is essential if you want to maintain professionalism, standards and respect at all levels. It is vital to stick to the facts and not be drawn into emotional responses or reactions. In the same way, it is just as important to identify key areas for development within the team and explain how performance can be consistently improved.

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