Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Nadeem from SMART Way Forward has a great outlook on business and is always trying to look for ways to best accommodate the client. I found him energetic and he had great vision and ideas for our working partnership. His passion and drive is also very commendable. I would certainly recommend other companies to meet […]

15 March 2018

Observation and constructive feedback

There is no such thing as negative criticism, just positive constructive feedback. However, how you observe this and relay this back to the individual/ team is essential if you want to maintain professionalism, standards and respect at all levels. It is vital to stick to the facts and not be drawn into emotional responses or reactions. In the same way, it is just as important to identify key areas for development within the team and explain how performance can be consistently improved.

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Anything can be achieved with PMA – Positive Mental Attitude