Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“Thank you so much for running the leadership management training course last week. What can I say, it was just brilliant! I learnt so much about myself and the staff I work with. I was amazed at how Nadeem had discreetly arranged problem solving tasks/obstacles on his arrival without me even knowing, just so he could assess my approach, reactions and emotions ahead of delivering the course – incredible! Nadeem really sets the standard for how to deliver an excellent bespoke leadership training programme based on individual training needs.”
Yvonne Simpson
Project Coordinator, Track Academy by Connie Henry

15 March 2018

Negotiation and closing skills

In every sales call, there will always be an element of negotiation between you and the customer/ client before you close the deal. Therefore, it is vital that you remain calm, assertive, polite and completely professional throughout all negotiation. Successful negotiation means being aware of you tone, pitch, words and mannerisms, as well as the benefits of your product/service to the customer. Once negotiation has taken place and a solution agreed, it is important that commitment is given by both parties. There are five key closing techniques that will help you close more sales, more successfully.

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