Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We are delighted to have SMART Way Forward delivering a series of CPD coaching workshops to our squash coaches around the country, beginning with those in the Eastern Region. We are always looking to help our coaches develop their skills and knowledge so they can ensure their players are able to perform successfully at the highest level”.
Mark Williams
Senior Regional Manager, England Squash & Racketball- East Office

15 March 2018

Handling Objections

Objections should not always be viewed as a negative. Often it can open new avenues and lead to fresh opportunities. The key is to listen proactively and identify the key areas that truly matter to your customer/client, then provide the appropriate win/win solution. This training workshops shares hints and tips that will help you handle objections more effectively, so you reach a more successful outcome.

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