Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“At Mark Harrod Limited we are always looking to develop our staff, along with our products to ensure we can offer our customer the highest levels of quality and service. We appointed SMART Way Forward to deliver a series of bespoke management and customer service training workshops to help us exceed expectations in all areas […]

15 March 2018

Effective cold calling

Some people enjoy cold calling, others loathe it! But either way, it is a key factor in developing new business. Cold calling does not need to be so cold – if you prepare for each call effectively. This training workshop shares the hints and tips that will ensure you consistently achieve more success when cold calling over the phone or face to face.

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The will to win is important … but the need to prepare is vital