Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“The team at SMART Way Forward have been a tremendous help supporting the promotion of our unique tennis practice fencing solution, ServeAce. They very quickly identified an effective sales strategy to help us raise the profile of ServeAce to the sport, leisure, health and fitness industry sectors and generate more potential enquiries for us. We have been delighted with the response so far.”
Maurice Hickman
Sales & Marketing Director, ServeAce Tennis Practice Fencing, JB Corrie & Co Limited

15 March 2018

Delivering excellent customer service

This workshop gives an overview on what it means to consistently deliver excellent customer service. As a sales person, executive or manager, you are permanently representing your business, therefore it is important that your professionalism, attitude and customer service skills always need to be at an optimum level, implemented in the most effective enthusiastic positive way. This training workshop also looks at what defines excellent customer service, break it down and show you how you can deliver this consistently in your role.

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