Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“As part of our commitment to staff training and CPD, we appointed SMART Way Forward to organise a motivational morning for our team, away from the office. The team from SMART Way Forward organised an excellent morning of inspirational training workshops, followed by 90 minutes of archery at Mepal Outdoor Centre. Everyone from the Jordan […]

15 March 2018

Conflict management

When you are working with people who have different personalities, outlooks and learning styles plus varying degrees of knowledge and experience, it is inevitable that you will not always agree with one other. Having a difference of opinion is healthy – but it stops being healthy when it creates conflict and resentment or leads to disagreement and arguments. This can often change the atmosphere and dynamic within your whole team or office. This training workshop will help you recognise and understand how your communication during a difference of opinion can have a significant impact on the overall outcome as well as your working relationships moving forwards.

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