Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We would like to take this opportunity to thank Nadeem and all the staff at SMART Way Forward for all your assistance to date and hope we can continue to work together on a regular basis. We have found working with you so far an absolute pleasure, your flexibility and calm head is so reassuring and will be more than happy to recommend your services to other clients and advertise your company / link to your website through our site.”
Clive Goodchild
Managing Director, Clive’s Collectables

15 March 2018

Conflict management

When you are working with people who have different personalities, outlooks and learning styles plus varying degrees of knowledge and experience, it is inevitable that you will not always agree with one other. Having a difference of opinion is healthy – but it stops being healthy when it creates conflict and resentment or leads to disagreement and arguments. This can often change the atmosphere and dynamic within your whole team or office. This training workshop will help you recognise and understand how your communication during a difference of opinion can have a significant impact on the overall outcome as well as your working relationships moving forwards.

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