Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We were delighted to welcome Nadeem Shaikh from SMART Way Forward to speak at our Conference on Sunday 3rd November at The University of Hertfordshire Sports Village, Hatfield. We knew Nadeem’s knowledge and experience of coaching would be extremely useful to all the sports coaches and delegates attending on the day.”
John O’Callaghan
Club, Coach and Sports Development Manager, Herts Sports Partnership, University of Hertfordshire, Sports Village, Hatfield

15 March 2018

Call research and preparation

We all know that ‘Perfect Planning Prevents Poor Performance’ but how thoroughly and consistently do we prepare? This training workshop highlights the key factors to consider when preparing ahead of a sales call, account management call, handling a query, customer service call or courtesy call.

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Anything can be achieved with PMA – Positive Mental Attitude