Being assertive does not always mean being confrontational. It means being confident, professional, polite and speaking with belief. Making calculated decisions and weighing up risks, considering the pros and cons for each action, is something many people struggle with. Often, people in a position of management feel a sense of ownership, accountability and responsibility, so can end up making decisions based upon their own emotion response, rather than on practical, logical, consideration, collaboration or consent. This training workshop will help you understand yourself better, so you can make much better decisions professionally.