Read our new brochure:

Our new company brochure is now available for you to read online. You can also download a pdf version here.

“We were delighted to welcome Nadeem Shaikh from SMART Way Forward to speak at our Conference on Sunday 3rd November at The University of Hertfordshire Sports Village, Hatfield. We knew Nadeem’s knowledge and experience of coaching would be extremely useful to all the sports coaches and delegates attending on the day.”
John O’Callaghan
Club, Coach and Sports Development Manager, Herts Sports Partnership, University of Hertfordshire, Sports Village, Hatfield

15 March 2018

Arrival, Introduction and rapport building

When you first meet, greet and arrive at a client/customer’s premises, you have approximately 10-15 seconds to make a lasting first impression. It is important that you create the right professional image for yourself and the company. This workshop highlights the key points to consider.

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The will to win is important … but the need to prepare is vital