“We recently appointed SMART Way Forward to deliver a monthly Training Programme for our Customer Service team based at Head Office in Dundee, Scotland. We are always looking to develop our staff through regular training and CPD, so following consultation by Nadeem, SMART Way Forward very quickly identified the key development areas for our monthly training programme.
The sessions have been very beneficial, delivered with plenty of energy, enthusiasm with a good mix of theory and practical tasks. We would have no hesitation in recommending SMART Way Forward to other organisations wanting to develop their teams.”
Customer Service Team Manager, Bonar Yarns